Returns & Exchanges
At Splendor Garden, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused and unopened items. If your order doesn't meet your expectations, our team is committed to making it right through a swift refund or replacement process.
Initiate Your Request
Visit our online returns portal or contact our support team with your order number and the reason for the return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels are intact, and include a copy of your packing slip inside the box.
Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing